Privacy Policy

At East County Glass & Window, Inc., we understand the importance of privacy and are committed to protecting the information you provide when using Google Business Messages. This Privacy Policy outlines how we collect, use, and safeguard your personal information in relation to Google Business Messages.

Collection of Personal Information:

When you engage with us through Google Business Messages, we may collect certain personal information such as your name, email address, phone number, and any other information you voluntarily provide during the conversation. We may also collect non-personal information such as your IP address, browser type, and device information.

Use of Personal Information:

We may use the personal information collected through Google Business Messages to:

1. Respond to your inquiries and provide the requested services or information.
2. Improve our customer service and support.
3. Personalize your experience and provide relevant content and recommendations.
4. Analyze trends and usage patterns to enhance our services.
5. Comply with legal obligations and protect our rights and interests.

Disclosure of Personal Information:

We may disclose your personal information to third parties in the following circumstances:

1. With your explicit consent.
2. To comply with legal obligations, such as responding to lawful requests or court orders.
3. To protect our rights, property, or safety, or the rights, property, or safety of others.
4. In connection with a merger, acquisition, or sale of all or a portion of our business assets.

Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Retention of Personal Information:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Third-Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

Changes to this Privacy Policy:

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.

Contact Us:

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [Your contact information].

By using Google Business Messages, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.